Reporting A Bug To The Development Team

Reporting A Bug To The Development Team in NASCAR 25 made simple: fast steps, what proof to gather, and how to submit on PC, PlayStation, and Xbox—plus quick fixes.

Bugs are frustrating—crashes, freezes, broken AI, or missing saves can end a good run early. Here’s how to turn that frustration into a clean report the devs can act on. We’ll show you exactly what to capture, where to send it, and a few quick fixes that often solve it right now.

Quick answer

If you hit a bug, grab proof (short video, screenshot, error code), note your platform and game version, and write three steps that reproduce it. Then submit through the in-game Support/Feedback (if available) or the official NASCAR 25/publisher support site; console players can also submit via platform support. Include your hardware/wheel model and any mods or overlays you’re using. The clearer your report, the faster the fix.

Do this now (60 seconds)

• Record a 15–30s clip showing the bug (use your platform’s capture button).
• Take a screenshot of any error message and note your game version/build number (often on the title screen, pause menu, or Settings > About/Credits).
• Write three steps to trigger the bug (“From the main menu, choose X > Y, load Z, press Start…”).
• List your platform (PC/PS/Xbox), controller/wheel model, and if you’re online or offline.
• Check a “Known Issues/Patch Notes” page or pinned post to see if it’s already tracked.

What this means in NASCAR 25

Reporting a bug to the development team is simply giving the devs the exact recipe to make the problem happen on their side. Good reports help them find the faulty part fast and ship a fix in a patch.

Why it matters: fewer crashes, fair races, reliable saves, and smoother online lobbies. In racing terms, it’s like telling your crew chief “tight in, loose off” with lap, turn, and weather details—clear info gets you speed.

Jargon quickies:

• Crash/freeze: the game closes or stops responding.
• Desync: online cars don’t match what other players see.
• Stutter: brief pauses or frame drops.
• Save conflict: cloud vs local save mismatch.
• Overlay: apps that draw on top of the game (e.g., FPS counters).

Symptoms → likely causes → fixes (beginner-focused)

• Game crashes on load — Outdated game or drivers; corrupted files — Update game and GPU drivers; verify/reinstall game files; reboot.
• Stutter or slideshow after a patch — Shader cache rebuild; heavy overlays — Let the game run a few laps to rebuild caches; disable overlays (Discord, GeForce, MSI Afterburner).
• Wheel not detected/inverted pedals — Driver/mapping mismatch — Update wheel firmware; reselect preset; recalibrate; unplug/replug USB directly to PC/console.
• Inputs double-triggering — Multiple controllers active — Disconnect extra gamepads; disable Steam Input/controller remapping; restart the game.
• Progress not saving — Cloud sync conflict; storage full — Ensure internet/cloud sync; free space; pick one save to keep when prompted.
• AI stuck under caution — Known rules/AI bug — Capture a clip; note track/session; submit report; try restarting session as a temporary workaround.
• Online lag/desync — NAT/type or server hiccup — Use wired connection; restart router; check server status; try a different lobby/region.
• Graphical artifacts — Driver settings conflict — Reset GPU control panel to defaults; toggle V-Sync/Performance mode; verify files.
• Audio missing — Output device switch — Set correct audio output in OS and game; restart after reselecting device.

Step-by-step: How to do it

1. Find your version and gather proof

• Version/build: Look on the title screen, pause menu, or Settings > About/Credits. Some builds show it in a corner of the main menu or launcher.
• Capture: Use your console’s Share/Create button or Windows Game Bar (Win+G). Keep clips under 30–60s and show the issue clearly.
• Notes: Write the exact steps to reproduce the bug. Include the track, car, mode, assists, weather/time, and if you were online.

2. Check for known issues and quick fixes

• In-game: Look for News, Updates, or Message of the Day.
• Web: Check the official NASCAR 25 site, support portal, or social channels for patch notes and known issues.
• Try easy fixes: update the game, reboot, disable overlays, verify files (PC), and test a clean session.

3. Submit in-game (if available)

• Likely path: Main Menu > Settings/Help/Support > Report a Bug or Submit Feedback.
• If you see a feedback form, include: platform, version, steps to reproduce, screenshots/videos, and your contact email (if optional and you want follow-up).

4. Submit via official support site

• Go to the official NASCAR 25 or publisher help center.
• Look for Submit a request, Contact Support, or Report a bug.
• Fill the form with:
  • Subject: Short, specific title (“Crash when loading Bristol in Career”).
  • Description: Repro steps, frequency (every time/1 in 5), mode/track, online/offline.
  • Platform and specs: Console model; or on PC, CPU, GPU, RAM, OS, and driver versions.
  • Attachments: Video, screenshots, and logs if available (see PC logs below).

5. Platform-specific alternatives

• PlayStation/Xbox: You can submit a problem report through the console support menu. Also attach a clip and include the game version in the description.
• Steam/Epic on PC: You can also post in the game’s community hub (Bug Reports) with the same info, but official tickets get tracked best.

6. Optional but helpful (PC)

• DxDiag: Press Windows key, type “dxdiag,” run it, click “Save All Information,” attach the .txt.
• Logs/saves: If the game creates logs, they’re often in Documents or Saved Games under a NASCAR 25 folder. If you find a “Logs” or “Saved” subfolder, attach the latest file. If unsure, mention you can provide files on request.

Common gotcha: Big videos may fail to upload. If so, upload unlisted to YouTube or use a cloud link (Google Drive/OneDrive) and share the link in your ticket.

What you should see when it’s working: You’ll get a confirmation email or ticket number. Some portals also show your submission under My Requests.

Beginner settings & assists (recommended)

This topic isn’t about driving pace, but assists can help isolate bugs:

• Beginner: Use default assists and a known car/track combo in a Solo/Time Trial. Fewer variables = easier to reproduce issues.
• Intermediate: Reduce assists one at a time if the bug seems physics-related, to see which toggle triggers it.
• Advanced: Test with overlays off, controller remaps disabled, and clean graphics settings to rule out conflicts.

Practice drill (10 minutes)

• Context: Reproduce the issue reliably. Use a solo session on a short oval and the default car/paint to minimize variables.
• Steps:
  1. Reboot the game and your platform.
  2. Start a solo session and try to trigger the bug using your written steps.
  3. Repeat 3 times. If it happens 3/3, it’s reproducible. If not, note the frequency.
• Focus: Keep everything identical between attempts (mode, assists, weather, camera).
• Success: You can reproduce on demand and have a clean 20–30s clip plus steps.
• Avoid: Changing multiple settings between attempts—change only one thing at a time.

Common beginner mistakes (and the fix)

• Vague description: “It crashed.” Fix: Provide steps, track, mode, and when it happens.
• No version number: Devs can’t match your build. Fix: Grab it from title/pause/About.
• Missing platform/hardware: Fix: List console model or PC specs, wheel/pedal brand.
• No proof: Fix: Include a short clip or screenshot with the error message.
• Using mods/overlays during testing: Fix: Disable overlays and third-party tools, retest.
• Huge logs/video attachments failing: Fix: Use cloud links (unlisted YouTube/Drive).
• Multiple issues in one ticket: Fix: One ticket per distinct bug for clean tracking.
• Not trying quick fixes: Fix: Update game/drivers, verify files, reboot, and retest once.

FAQs

• How do I report bugs in NASCAR 25? Use the in-game Support/Feedback if present, or the official NASCAR 25/publisher help center’s “Submit a request.” Include version, platform, repro steps, and a short clip.

• Where do I find my NASCAR 25 version number? Common spots are the title screen, a corner of the main menu, the pause screen, or Settings > About/Credits. If there’s a launcher, it may show there too.

• What info should I include in a bug report? Platform, version/build, exact steps, frequency, mode/track, online/offline, your wheel/controller, and a short video or screenshot. PC users: include DxDiag and logs if available.

• Can I report bugs from PlayStation/Xbox? Yes. Use any in-game report flow and you can also submit through your platform’s support. Attach a clip and note the game version and exact steps.

• Do I need to verify files before reporting on PC? It helps. Verifying game files (via Steam/Epic) fixes many corrupt installs and tells support you’ve tried the basics.

• Will the dev team reply to my report? You’ll usually get an automated confirmation and, if needed, follow-up questions. Fixes appear in patch notes; individual replies vary by workload.

• Is desync/cheating an online bug or a report to enforcement? If it’s lag/desync, file a bug with details and a clip. If you believe it’s cheating, also use the platform’s report system and any in-game reporting tools.

• Where can I see if my bug is already known? Check the official site, support center, or community hub for “Known Issues” and patch notes. If your issue matches, add your info as a comment or still submit a ticket with your platform details.

Next steps

Grab a quick clip, note your version and steps, and submit through in-game Support or the official help center. Clear, repeatable reports help the dev team diagnose and ship fixes faster.

Related articles:

• Fixing Crashes and Freezes in NASCAR 25
• Controller and Wheel Setup (PC/Console)
• Online Matchmaking and Desync Troubleshooting
• Verifying Game Files (Steam/Epic/Console)
• Known Issues and Patch Notes: NASCAR 25
• How to Share Clips and Screenshots with Support